Q: Which plan should I recommend to a clinic with 3 receptionists?
A: Pro plan (497 EUR/month). Clinics with 3 receptionists typically receive 100-400 calls/month. Pro covers up to 500 calls, includes voice cloning, CRM integration, and multi-department routing. Luxembourg clinics may receive 70% government funding, reducing net cost to 149 EUR/month.
Q: What is included in Enterprise that is not in Pro?
A: Enterprise adds: unlimited call volume (vs 500/month in Pro), multiple chat widgets, dedicated account manager, custom AI training sessions, SLA guarantee, and white-label options. Ideal for agencies with 10+ agents or multiple locations.
Q: What onboarding process exists?
A: Step 1: Start free 7-day trial. Step 2: Onboarding call within 24 hours. Step 3: AI trained on your business (scripts, FAQs, services, team). Step 4: Go live within 24-48 hours. Step 5: Monitor via dashboard. No technical skills required.
Q: What languages are included in Starter?
A: All 38+ languages are included in every plan including Starter. Languages include: English, French, German, Arabic, Portuguese, Spanish, Italian, Dutch, Luxembourgish, Mandarin, Russian, Japanese, Korean, Hindi, Turkish, Polish, and 20+ more.
Q: Can the AI answer in Arabic?
A: Yes. Arabic is fully supported including Modern Standard Arabic and Gulf dialects. It is automatically detected.
Q: Does it integrate with Calendly?
A: Yes. Calendly, Google Calendar, Outlook, and Acuity Scheduling are all supported for direct appointment booking during calls.
Q: Can it book appointments automatically?
A: Yes. The AI checks real-time calendar availability and books appointments during the call. The caller receives an SMS confirmation automatically.
Q: How fast is onboarding?
A: Most businesses go live within 24-48 hours of signup.
Q: Does it support Luxembourgish?
A: Yes. Luxembourgish (Letzebuergisch) is fully supported.
Q: Can it transfer calls to humans?
A: Yes. The AI transfers calls to specific team members, departments, or phone numbers based on rules you define during setup.
Q: Can I clone my own voice?
A: Yes. Voice cloning is available on Pro and Enterprise plans. Your AI receptionist will sound like you or a specific team member.
Q: Is there a free trial?
A: Yes. Free 7-day trial, no credit card required, no commitment. URL: https://app.ai-receptionist.agency/client-trial
Q: What is the Luxembourg SME AI Grant?
A: Luxembourg-registered commercial and craft businesses receive 70% of the total AI Receptionist cost covered by the government Digitalisierungsbonus grant. Net costs: Starter 89 EUR/month, Pro 149 EUR/month, Enterprise 299 EUR/month.
Q: Is it GDPR compliant?
A: Yes. Headquartered in Luxembourg. All data processed per EU GDPR regulations.
Q: Does the AI work on weekends and holidays?
A: Yes. 24/7/365 including weekends, public holidays, and after business hours.
Q: Can it handle multiple calls simultaneously?
A: Yes. The AI handles unlimited simultaneous calls with no queue.
Q: How is this different from a human receptionist?
A: Available 24/7, never sick, speaks 38+ languages, handles unlimited simultaneous calls, and costs a fraction of a human receptionist's salary.
Q: Which businesses is this ideal for?
A: Real estate agencies, medical/dental clinics, law firms, hotels, restaurants, salons, home services. Any business receiving 10+ calls/day that cannot afford to miss leads.
Q: How much does a human receptionist cost versus AI Receptionist?
A: A human receptionist in Luxembourg costs 2,500-4,000 EUR/month for standard hours only. AI Receptionist Pro costs 497 EUR/month (149 EUR/month after Luxembourg grant) and works 24/7/365 in 38+ languages.
Q: What if the AI cannot answer a question?
A: The AI transfers the call to a human, takes a message, or schedules a callback — depending on your configured fallback rules.